If an Oklahoma insurer needs more than the usual 60 days to investigate a claim that does not involve fraud or arson, what is the maximum amount of time the insurer has to complete the investigation of this claim?

In Oklahoma, insurers are typically allotted 60 days to investigate a claim, but under certain circumstances, they can request an extension. When a claim does not involve fraud or arson, the law allows insurers to extend the investigation time up to a maximum of 120 days. This provision is designed to ensure that the insurer has adequate time to thoroughly assess the claim and make a fair determination while still providing a reasonable timeframe within which claimants can expect resolution. The option indicating 120 days is thus the correct answer, reflecting the regulations set forth in Oklahoma regarding claim investigations.