What is the primary purpose of an insurance adjuster?

The primary purpose of an insurance adjuster is to investigate and evaluate insurance claims. This role involves assessing the validity of claims made by policyholders, determining the extent of the insurer's liability, and coordinating with various parties to ensure an accurate evaluation of the situation. Adjusters play a crucial role in the claims process by collecting evidence, interviewing witnesses, and reviewing policies to make informed decisions about the claim's outcome.

While selling insurance policies, providing customer support, and conducting market research are important functions within the insurance industry, they do not encapsulate the core responsibilities of an adjuster. The adjuster's focus is specifically on claim investigation and evaluation, which involves a detailed analysis aimed at ensuring that claims are resolved fairly and in accordance with the terms of the insurance policy.